The US economy has been bad since summer 2008 and its turbulence has been felt world over. What started with the housing subprime mortgage has spread out lavishly to the financial markets and taken the whole economy for a downfall. As industrial production declines, unemployment rates have shot up in the United States. And it has continued to affect the Indian industries as well. Almost 60 % of the total business of Indian IT and Outsourcing industry comes from the US and the UK and therefore any tumults in those economies reflect with proportional ripples here. The whole global economy has been shaken because of the same.
Here are some of the potential effects that may be seen in the Indian IT and Outsourcing industry as a result of US economic slowdown:
Downfall of IT and Outsourcing Industry
The IT Outsourcing boom has created a buzz in the Indian economy. Jobs were created, unemployment rates declined, IT salary increased along with cost of living, real estate prices soared and so on. Consequently it even raised the outsourcing costs of the western companies. But because of inflation and tight monitory policies, Indian economy has slowed down and as a result IT industry has taken a downward slope. IT salaries are expected to reduce and consequently take down with them the outsourcing costs of US companies. However, the declining rate of Indian currency will attract more western investors to the outsourcing sector.
Decline in Outsourcing Deals
The elections are heating up in the US. Add to it the economic turmoil and outsourcing deals are all ready to take a backseat. US companies wouldn’t favor offshoring jobs to other subcontinents in such a scenario. However, it can be hoped that with the end of elections, the negative attention towards outsourcing comes to an end too and business picks up as earlier.
Shift in Quality Tasks
Indian outsourcing industry was making a progressive advance towards more quality oriented business operations and climbing up the value chain. The BPO sector was making a shift in terms of value addition towards KPO. And KPO itself was diverging towards complex operations like equity research, insurance underwriting, financial analysis etc. however, considering the current economic conditions this shift has become a little difficult
Marketing Services Beyond US
The slowdown in US economy is making it necessary for Indian companies to look for business opportunities outside US in countries of Asia Pacific, Europe, Africa and Middle East.
Mergers & Acquisitions
The economic conditions have led many investment banks to convert themselves into commercial ones. And this will be followed by more mergers and acquisitions of financial institutions thus resulting in strained IT budgets. As a result profit margins of IT outsourcing companies can dip significantly. In addition smaller outsourcing companies that cannot withstand the pressure of falling US economy will merge in with bigger industry players.
Decrease in Employee Attrition Rate
Due to the global economic slow down, US companies will reduce IT outsourcing. As a result of reduced business, Indian outsourcing companies may take to reducing the number of employees in order to balance the low demand figures. This may even lead to employee lay offs for the bottom performers.
Maneet Puri is the director of LeXolution IT Services, a leading IT outsourcing company in India. His company offers a range of web solutions and KPO services including contact database building, mailing list development and virtual assistance services.