Its been said often, Some folks cant seem to see the forest for the
trees. Perhaps thats true in any
arena, but it seems that its rampant in sales, especially when sales are down. Time after time, when sales start to fall we
find sales people becoming so caught up in the slump that they fail to focus
on the four critical steps to consistent sales success.
Motivational speaking is a multi-million dollar a year business and, in
large part, it is attended by those who need that inspirational reminder of
what they already know. Not that
speaking for a living is bad. I do
that. The audience, however, through years of experience already knows the
answer. They just need to be
reminded.
Sales people tend to be motivated by immediate gratification. Those who have been in sales successfully
for years understand that seeds planted today come to fruition later. Although there are moments of immediate
gratification, frequently the fruition will take time. Motivational speeches are, perhaps, that
little nudge to focus them not on the slump, but on the outcome.
Lets define the four critical steps to sales success, in order to
re-establish successful habits. Mind
you now, once you read this youll know just how simple sales success can be,
if only youll focus on these four items and ignore all other distractions.
Question One: If your income comes from
sales, are you making as much as you want or need?
If you answered, yes - Stop reading! You obviously are practicing the fundamental principles that
create success and reading further is a distraction. Go back to doing what you do best.
If, on the other hand, you answered No then you dont have
enough sales. Sales create income and
not enough income equals not enough sales.
Solution go get more sales.
Now, I know from making hundreds of presentations to countless sales
professionals, some of you are a bit perplexed at my simplistic approach. How, you say, do we just go get more sales? Well get to that, but for now stick with
me. The first step is increasing your
sales volume. Simple. There is nothing hard about this concept. It is critical to grasp, however, because
the solution is always to the left.
That statement will make sense a bit later.
Question Two: If you dont have enough sales to support
your income needs, then arent you lacking in enough people to see enough
presentations or appointments?
This one seems obvious. If you
are not generating enough sales volume either you lack people to see (enough
appointments) or your closing skills need improvement. More times than not, the issue isnt just
closing skills, its people to present to and close.
Lets look at this two ways: (1) if you are having trouble setting
appointments from your leads (which, by the way is closing), then you will have
more trouble closing the sale when you do make a presentation; and (2)
inadequate presentations will always result in inadequate sales.
So lets look at our matrix thus far.
Remember the solution is always to
the left!
PRESENTATIONS = SALES = YOUR INCOME
O.K., so you get it? The
solution is always to the left. If you
dont have enough presentations you wont have enough sales. So what now?
Question Three: If I dont have enough presentations, then
how many leads do you have in your pipeline?
Well, I dont know. Probably
enough! Really? Ask yourself this question; do you suspect
that highly successful business people guess at their income or assets? Better still, if you were having surgery
tomorrow would you want the person administering the anesthesia to guess at the
amount? Of course not! Then, why would you guess about your leads?
If you dont know how many leads you have, then you dont have a finger
on the pulse of your lifeline. For
sales professionals, lead acquisition and management is critical. You can take it to the bank, if you lack
presentations, you lack a sufficient number of leads to support your sales
efforts.
Lets go backremember the solution is always to the left. Look at the matrix again.
LEADS = PRESENTATIONS = SALES = YOUR INCOME
The point is - you have to have leads in order to make presentations
and enough presentations equal sales and that creates your incomeright?
So are those the four things?
No those are three things that help to generate your income. Your income is the outcome and weve just
identified three of the four critical steps to success. So what is the fourth?
Question Four: Since youve identified that lead deficiency
is a problem, whats the solution?
Good question! Any building
built on a weak foundation is subject to crumble. Likewise, any sales professional who misses the foundation of
sales success will struggle and, likely fail.
This foundation is prospecting.
One of my dear friends and a great professional speaker, Gary
OSullivan (www.garyosullivan.com)
states in his book Principle Power the following: Every day you dont
prospect, the next day you must settle for a lesser degree of
performance! Ladies and Gentlementhat
statement is a fact. The foundation of
consistent sales performance is prospecting on a consistent basis.
How many times have I heard someone say to me in a job interview, You
hand me a lead and Ill close em. Im
a closer. Well, let me say, I didnt
hire those folks because they were applying for a sales position and closing is
just a part of the process. True sales
professionals do four things: (1) prospect for leads; (2) develop the leads they
identify; (2) make sales presentations; and (4) close sales. Each of those represents the four critical
steps to sales success.
Remember the solution is always to the left!
PROSPECTING = LEADS = PRESENTATIONS = SALES = YOUR INCOME!
Sales success requires constant attention to the four critical steps to
success. For presentations to your
sales organization to help them refocus or remind them of what they already
know (but need to hear from a professional) contact Chuck Gallagher at www.chuckgallagher.com.