None of the other advertising mediums can measure the behavior of the target
audience so precisely, as online advertising. It provides detailed statistics
about the number of people viewing an advertisement and the number of those who
click on these.
This has led to immense growth, especially for companies like Google and
Yahoo. The electronic media like television and radio and print media like
newspapers are looking at more ways to specifically measure the response to
advertising through these.
Some of the data tends to be inaccurate though, as some of the clicks on the
advertisements tend to be fraudulent. The company, in fact, has had to reimburse
some of the advertisers.
In addition to that, some users tend to delete cookies from their computers,
on account of concerns related to privacy. Cookies are programs that store the
user's preferences, besides transmitting detailed customer information to the
marketers. This can also affect the accuracy of any premise based upon the
marketing related data.
Newer and potentially more accurate methods of tracking, which could do more
than compiling statistics for the number of page views and clicks, are always
being looked at, therefore. Among the experiments being carried out is one that
attempts to understand the type of advertisements that consumers' minds tend to
register most easily, by scanning the brains of volunteers, while they are shown
different advertisements online. Others include attempts to compile user data,
based upon different parameters related to demographics.
Online customer behavior is expected to be mapped in far greater detail than
ever before, on the basis of these. As to which of these are likely to be the
most appropriate ones, remains to be seen. Some analysts expect there to be some
sort of stratification, on account of such developments, when these fructify.
They also expect that towards the top end, there would be websites that can
get their customers to share information that could prove useful for the
marketing effort, besides attracting and retaining a sizeable number, through an
effective promotion strategy, quality and the ability to build up a high level
of trust.
Premium rates could be expected to be charged by such websites, for services
related to advertising, whereas those that fall in the lower strata are likely
to provide such services at rates that would be far more economical.
Formats:
As against banner advertising, advertising related to search has been
undergoing growth at a much faster rate, in the recent past, with Google and
Yahoo being the leading search engines. Companies advertise against keywords and
their advertisements are displayed along with the search-results, when a user
searches for those words, on that particular search engine. The payments for
these are generally made on the basis of the number of times the advertisements
are clicked.
The trend could very well be reversed though, with videos and display banners
growing fast, in the near future. In line with these expectations, packaged
goods, movies and car advertisers, among other leading advertisers, have been
allocating more funds for spending more on such advertisements, in the coming
days.
This is, once again, likely to drive home the need for more reliable metrics,
besides the important ones already in use, like the number of page views and
clicks. As mentioned before, these two have not been found to be as reliable as
these were earlier believed to be.
Another challenge is to get the companies with substantial advertising
budgets, which spend less than 10% of it on advertising online, to spend more.
Although serious attempts have been made in this direction, major success is yet
to be achieved.
In order to get Internet users to reveal their interests to the advertisers,
besides investing time to view the advertisements, many innovations have been
attempted. Examples include advertisements that become active on account of
mouse rollover or others that open up into small web pages as the user surfs
through or are interactive in other ways. The advertisers can, thus, track the
parts of the banner that the users appear to have greater interest in.
Value:
The value of online advertising has been rising consistently and banners on
leading portals can sometimes cost about as much for a day as a half-minute spot
on leading television programs. Often, such online advertising spots are sold
out well in advance.
Social networking websites, though, can benefit from the fact that they have
a consistent user-base and offer advertising space at relatively lower rates.
Targeting of the kind that premium online advertising provides, at commodity
prices, however, remains elusive, even as efforts are continually being made in
that direction.
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