When it comes to purchasing a new or used vehicle, knowing your rights
will likely mean the difference between getting satisfaction and being
stuck with a "lemon". All states in the nation have some kind of lemon
law in place, though the specifics vary from state to state. Here are
some of the lemon law basics:
If you believe that the car youve purchased is a lemon and youre
ready to do what it takes to get satisfaction from the dealer who sold
you the car, there are some specific steps you need to take. At
www.consumeraffairs.com, lemon law basics start by advising the
consumer who thinks they have a lemon to document everything. This
includes every conversation with people at the dealership - their
names, role at the dealership, the time and date of the conversations
and what was said. Consumers should also ask about technical service
bulletins notices issued about specific complaints or problems with
particular cars. One of the most important steps is to not be
intimidated by the people at the dealership when or if they try to get
out of either correcting the problem or providing a refund or new
vehicle.
Lemon law basics stem from the Magnuson-Moss Warranty Act, a
federal law passed to protect buyers on products costing more than 25
and coming with a written warranty. It prevents manufacturers from
coming up with unfair warranties for their products. The Magnuson-Moss
Warranty Act also makes it economically feasible to sue manufactures
that violate the lemon laws, including some form of restitution and
legal fees.
The Consumer Affairs site helps with understanding the lemon law by
giving a basic definition of what constitutes a vehicle being
classified as a lemon. The court in your state will likely do the
actual determination of whether your particular purchase is, in fact, a
lemon. In most states manufacturers must provide a refund or
replacement for the lemon when the problem cant be corrected in four
attempts, or in the event of a safety defect, if its not corrected in
two tries. Additionally, a vehicle is considered a lemon if it has been
out of service 30 days within the first 12,000 to 18,000 miles or 12-24
months after it was first purchased.
At www.law.freeadvice.com, consumers can find links to their
particular state, which then show them links on where to go to report
lemons and/or dealers. It also gives the state statutes as part of the
lemon law basics.
Under the lemon law, it must be noted that lemon laws dont apply
strictly to new vehicles, but toward used vehicles as well. There was a
time when it was all but impossible to trace a vehicles history and
what the vehicle had been through. That has changed with the advent of
"Carfax". Consumers thinking about purchasing previously owned vehicles
can visit www.carfax.com and get a history of the vehicle in question
in many instances. The vehicle history can include title information, a
flood damage history, total loss by accident, the vehicles odometer
reading, the vehicles lemon history as well as information about how
the vehicle was previously used.