Outsourcing...A Way To Grow Your Business
By Charles Hopkins
Published 09/20/2007 | Entrepreneur
As an entrepreneur, it is important to have continuous growth in your
business in order to be successful. One of the ways that can help your
business grow is outsourcing.
Outsourcing is when you choose certain business activities that you
currently handle and then deciding to use an outside business source to
handle the activity instead. This simple definition can bring peace of
mind to an overloaded entrepreneur.
Case in point, as a web designer, clients may expect you to have
the ability to create or install everything that revolves around the
Internet. However, your skill set may not include some of your client
needs such as creating an online shopping cart. So it would be good to
find a business associate that you trust and outsource the online
shopping cart to them.
However, make sure when you choose an outsourcing business partner that you keep the following things in mind:
1. Choose someone that you can trust not to steal your clients away.
2. Choose someone who has the same business ethics as you.
3. Make sure that this person has the skills to complete specific tasks before outsourcing to them.
4. Ask for client samples and references so that you can get feedback from their clients regarding their work habits.
5. Make sure to have a contract that includes a non-compete clause in it.
The list above is just a running start on some of the things that
you need to keep in mind when outsourcing. After you have determined
whom you will outsource projects to, make sure to have a service level
agreement (SLA) with them too.
The SLA should fully explain your expectation of the type of
service they will provide to your clients along with time frames for
completing the projects. The SLA should be put in place the same time
as the outsourcing contract.
Finally, you should make sure that you have a process in place for
handling your outsourcing project. For instance, you need to include
the following in your outsourcing to do list.
1. Client name
2. Outsourcing project details
3. Time line
4. Special requirements
There are other things that you may need to add to this list but
the list above are the basic items that need to be included in your
outsourcing to do list.
Now that you have a template for outsourcing projects, you can
start planning for adding more clients to your business. Do not be
afraid of outsourcing but embrace it and learn how it will free you up
to do more with your business to grow it.