A fatal error occurred

{% if not isAnonymousUser %}

The following error just broke Piwik{% if showVersion %} (v{{ piwikVersion }}){% endif %}:

{{ lastError.message }}

in

{{ lastError.file }} line {{ lastError.line }}

---

Troubleshooting

Follow these steps to solve the issue or report it to the team:

• If you have just updated Piwik to the latest version, please try to restart your web server. This will clear the PHP opcache which may solve the problem.
• If this is the first time you see this error, please try refresh the page.
• If this error continues to happen, we appreciate if you send the error report to the Piwik team.

---

{% endif %} {% if isSuperUser %}

Further troubleshooting

If this error continues to happen, you may be able to fix this issue by disabling one or more of the Third-Party plugins. You can enable them again in the Plugins or Themes page under settings at any time. {% if pluginCausesIssue %} Based on the error message, the issue is probably caused by the plugin {{ pluginCausesIssue }}. {% endif %}

{% for pluginName, plugin in plugins if plugin.uninstallable and plugin.activated %} {% endfor %}

{{ pluginName }}

deactivate

{% set uninstalledPluginsFound = false %} {% for pluginName, plugin in plugins if plugin.uninstallable and not plugin.activated %} {% set uninstalledPluginsFound = true %} {% endfor %} {% if uninstalledPluginsFound %}

If this error still occurs after disabling all plugins, you might want to consider uninstalling some plugins. Keep in mind: The plugin will be completely removed from your platform.

{% for pluginName, plugin in plugins if plugin.uninstallable and not plugin.activated %} {% endfor %}

{{ pluginName }}

uninstall

{% endif %} {% elseif isAnonymousUser %}

Please contact the system administrator, or login to Piwik to learn more.

{% else %}

If this error continues to happen you may want to send an error report to your system administrator.

{% endif %}